Privacy Policy

What Information Do We Collect?

Personal information refers to details that can directly or indirectly identify you. This may also include anonymous information that becomes linked to identifiable data. Information that has been permanently anonymized or aggregated so that it can no longer identify you is not considered personal information.

At Faniva Collections, we only collect the personal information necessary to comply with legal requirements, manage our business, and provide the services you request.

We collect information when you:

Register on our website
Place an order
Subscribe to our newsletter
Respond to a survey or participate in promotions

When registering or placing an order, you may be asked to provide details such as your name, email address, shipping address, and phone number. You may also browse our website anonymously.

How Do We Use Your Information?

The information you provide is used for specific purposes disclosed at the time of collection or as permitted by law. Your data may be used to:

Personalize your shopping experience and better respond to your needs
Improve our website and offerings based on feedback and user activity
Enhance customer service by quickly addressing your requests
Process orders, execute secure payments, and deliver your products
Run promotions, contests, surveys, or other features
Send important order updates and occasional emails about company news, new products, or special offers

Legal Basis for Processing Personal Information

If you are located in the European Economic Area (EEA), the processing of your personal data will be based on GDPR (EU 2016/679). Depending on the situation, your data may be processed:

With your consent (Article 6(1)(a))
To fulfill a contract with you or take pre-contractual steps (Article 6(1)(b))
To comply with legal obligations (Article 6(1)(c))
For our legitimate business interests (Article 6(1)(f))

You may withdraw consent at any time by contacting us at service@fanivacollections.com. This will not affect the lawfulness of processing carried out before withdrawal.

Your Rights

We take steps to ensure your personal information is accurate and secure. You have the right to:

Access, correct, or delete your data
Restrict or object to processing
Receive your data in a structured format or request its transfer to a third party
File a complaint with your data protection authority

To protect your privacy, we may request additional information to verify your identity when handling such requests. Please contact us at service@fanivacollections.com for assistance.

How Do We Protect Your Information?

You are responsible for keeping your login details safe. We recommend using a strong, unique password and updating it regularly.

Faniva Collections implements multiple security measures, including:

Secure Socket Layer (SSL) encryption for sensitive/credit information
Restricted access for authorized staff only
No storage of financial details (e.g., credit card numbers) after transactions

Our systems are regularly monitored and scanned to maintain strong security standards.

Do We Use Cookies?

Yes. Cookies are small files stored on your device through your browser that help websites recognize you.

We use cookies to:

Process shopping cart items
Save your preferences for future visits
Analyze traffic and site interactions to improve our services

We may also work with trusted third-party providers, such as Google Analytics, to better understand visitor behavior. These providers cannot use your data for anything other than helping us improve our business.

You can disable cookies in your browser, but some site features may not function properly. Orders can still be placed by contacting us at service@fanivacollections.com.

Do We Share Your Information?

We do not sell or trade your personal information. However, we may share it with trusted third-party partners who assist us in operating our website, processing payments, delivering products, or providing services — under the condition that they keep your information confidential.

We may also disclose information when required by law or to protect the rights, property, or safety of Faniva Collections and our users. Non-personally identifiable information may be shared for marketing or analytics purposes.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless longer retention is required by law (e.g., tax or accounting obligations).

Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and Faniva Collections is not responsible for their content or practices.

Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, along with the modification date.

Currency Conversion Notice

By using our website, you consent to allow third-party providers to process your IP address to determine your location for currency conversion. A temporary cookie will store your chosen currency so that prices remain consistent while browsing. This cookie is automatically removed when you close your browser.